Assist24 · Legal information
Cookie Policy
Last updated
Cookies are small files stored by your browser. This policy also covers localStorage and external content that connects to your device. Optional categories are enabled only after you accept them.
Your choice
On your first visit you can accept all optional categories, reject them or choose them separately. Silence, scrolling or continued browsing is not consent. Essential storage for a function you request and for remembering your choice does not depend on analytics or map consent.
Use Cookie preferences at the bottom of any page to change or withdraw consent. Your choice applies to this browser for 180 days if storage is available. We ask again after it expires.
Google Analytics and Google Maps
Google Analytics loads only after you accept analytics and only on the public Assist24 website. It never loads on payment pages. Our configuration disables advertising signals and ad personalization.
Google Maps does not load until you accept the map category or select Enable Google Maps. That button accepts the map only. Google may process IP addresses, device information and cookies depending on the service and your Google account; Google controls their names and lifetimes.
Payment and security
Opening checkout loads the PokPay form necessary for the payment function you requested. PokPay, banks and security infrastructure may use mechanisms necessary for the session, fraud prevention and 3-D Secure authentication. These mechanisms are not enabled for analytics purposes through this site’s preferences.
Cloudflare may use security cookies when an anti-abuse check is required. Their presence and lifetime depend on enabled protections; the table below describes storage set by our application.
Withdrawal and deletion
Rejecting analytics prevents it from loading and removes accessible analytics cookies on our domain. Disabling the map removes it from the page. We cannot directly delete cookies stored for external domains; manage those through your browser or the provider’s settings.
Deleting cookies or local storage may reset your choice and prevent this browser from recovering your payment reference. It does not cancel a completed payment. If you have been charged without seeing confirmation, contact Assist24 before paying again.
Storage used by this website
| Name | Provider / type | Purpose | Lifetime |
|---|---|---|---|
assist24_cookie_consent | Assist24 · localStorage | Essential: stores your analytics and map choices, date and version. | 180 days |
assist24_payment_* | Assist24 · HttpOnly cookie | Essential after requesting payment: links the browser to the package order. | 7 days |
_ga and _ga_* | Google Analytics · cookies | Optional: usage statistics identifiers, only after acceptance. | Up to 180 days |
Analytics cookies from the previous site may have a different expiry; without consent, this site attempts to delete those on our domain.
Information and sources
- Albanian Law No. 124/2024 on personal data protection
- Albanian Commissioner: rights and complaints
- Google Privacy Policy
- Cloudflare Privacy Policy
Questions about this policy: Assist24.al@gmail.com.